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Need help

We are here to help

Trauma is an unexpected occurrence. Hardly anyone thinks, “I’m going to get hurt today.” A sudden injury, being in the hospital and going through recovery can cause anxiety, fear and frustration. You may feel confused and frightened by some things you hear and see.  You may not understand some words that people use. You may have many questions along the way. We are here to help.

We hope to provide information to help you better cope during this difficult time. For more information, please download and read our Handbook for Trauma Patients and their Families (PDF).

Parking information for VCU Medical Center 

Find the emergency department at VCU Medical Center

When you arrive at the Critical Care Hospital, follow the signs to the Emergency Department, or visit the front desk and provide the patient’s name.

Participate in My VCU Health Patient Portal

This is especially beneficial for long term patients and proxy access is possible. My VCU Health provides fast, easy access to your health information. It's a free online tool provided by VCU Health that allows you to:

  • Request a prescription refill
  • View and request appointments
  • View medications, allergies, immunizations, health issues and selected lab results
  • Send a secure message to your health care provider
  • View and download your depart summaries

Sign up or sign in

Read our patient portal FAQs