For the latest COVID-19 information, visit vcuhealth.org/covid-19 or Children’s Hospital of Richmond at VCU for pediatrics. For vaccine details, visit vcuhealth.org/covidvaccine.


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Physician Portal 

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Stay connected! VCU Health's physician portal gives community physicians access to their patients' visits, clinical notes, labs and test results.

Registration and Help

Please e-mail to request an account. If you are unable to login or having system issues, call the service desk at (804) 828-6447.

User Guide (PDF)

Access Request Instructions and Form (PDF)

Important update – access change effective December 4, 2021

We are moving our EHR to Epic! EpicCare Link will replace Patient Keeper effective December 4, 2021.

EpicCare Link provides a more transparent flow of information between VCU Health and community providers and covers all our services and locations.

Don’t delay access to your patients’ information – register your practice today!

  • Identify a site administrator (likely same as your PK administrator).
  • Email EpicCareLinkteam@vcuhealth.org to receive a Site Access Request Form and additional instructions.

Does your practice use Epic as its electronic health record?
If so, you do not need to register for EpicCare Link – you’ll have access to the same information via EpicCare Everywhere.