IMPORTANT NOTICE 

VCU Health will be out-of-network with some United Healthcare Medicare Advantage plans effective September 15, 2025 

What is happening and who is impacted 

VCU Health has made the difficult decision to go out of network with some United Healthcare Medicare Advantage plans, effective September 15, 2025. 

This impacts all VCU Health hospitals, providers, therapy services, doctors’ offices, clinics and labs.

VCU Health remains in the United Healthcare network for all United Healthcare commercial, Medicaid, Dual Special Needs, and Medicare Supplemental plans.

Remaining in network	Out of network
Commercial plans, including Virginia’s Insurance Marketplace and employer-sponsored plans  Medicaid plans    Medicare Dual Special Needs Plan-Virginia (VAD-SNP)     Medicare Supplemental plans     VA Community Care Network (Veterans Affairs)	Medicare Advantage HMO-POS      Medicare Advantage PPO       Medicare Chronic Conditions-Special Needs Plan (C-SNP)  Medicare Dual Special Needs Plans- out of state

What this means for you 

Patients with an impacted United Healthcare Medicare Advantage plan (listed above) will be “out of network” effective September 15, 2025.

Please see our page Navigating out-of-network Medicare Advantage and out-of-network Medicaid plans for more information.