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Due to the impacts of COVID-19 and increased call volume, you may experience extended wait times when contacting our call center, billing center, and while using provider messaging through our patient portal. We appreciate your patience during this time and will respond to all calls and messages as soon as possible. For the latest COVID-19 information, visit vcuhealth.org/covid-19.

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Patient and Guest Accommodations 

The Doorways (formerly Hospital Hospitality House)

The Doorways provides a full range of conveniences designed to reduce day-to-day stresses so that patients may focus on recovery and families can concentrate on helping their loved one. Located just five blocks from VCU Medical Center’s MCV Campus, guests are encouraged to give a $15-a-day minimum donation, but no one is turned away because of an inability to contribute. You may stay at The Doorways if a doctor, nurse, patient representative or hospital administrator from a participating hospital provides a referral. Referrals are necessary to ensure that rooms are available.

Visit thedoorways.org for more information.