Covid-19 (Coronavirus): For information related to COVID-19, visit vcuhealth.org/covid-19. For information specific to children and families, visit Children's Hospital of Richmond at VCU.
Covid-19 (Coronavirus): For information related to COVID-19, visit vcuhealth.org/covid-19. For information specific to children and families, visit Children's Hospital of Richmond at VCU.
Need help
VCU Health is proud of its mission to provide quality care to all who need it. If you do not have health insurance and worry that you may not be able to pay in full for your care, we may be able to help. It is important that you let us know if you will have trouble paying your bill.
We provide financial assistance to patients based on their income, assets and needs. In addition, we may be able to help you get free or low-cost health insurance, or work with you to arrange a manageable payment plan.
We are making changes to our financial assistance and collection guidelines. For more information click here or call our Financial Counseling Call Center at (804) 828-0966.
Financial counselors can help you to understand your hospital bill, apply for health coverage, renew your health coverage and update your insurance information.
Our goal is to decrease financial barriers to access to health care for patients in our community.
Documents that may be required:
To be considered for financial assistance, please download and complete the forms, and mail them to:
VCU Health Financial Counseling
Box 980138
Richmond, Virginia 23286-0441
Or you can fax your completed paperwork to (804) 828-2029.
For more information, call our Financial Counseling Call Center at (804) 828-0966, Monday through Friday from 9 a.m. to 4 p.m. You can speak to one of our financial counselors from the convenience and privacy of your home. Trained certified application counselors are also available to assist you with enrolling in the Health Insurance Marketplace.
We will treat your questions with confidentiality and courtesy.
