Due to the impacts of COVID-19 and increased call volume, you may experience extended wait times when contacting our call center, billing center, and while using provider messaging through our patient portal. We appreciate your patience during this time and will respond to all calls and messages as soon as possible. For the latest COVID-19 information, visit vcuhealth.org/covid-19.
VCU Health is committed to an environment of uncompromising integrity and ethical conduct. Our ethical standards are the foundation for our decisions and actions. As employees of the health system our actions will be guided by these principles and values:
We recognize that our decisions and actions reflect not only upon our individual reputations but also upon the reputation of the health system. Our actions will be guided by these ethical principles and values even when confronted by personal, professional, social, or economic pressures.
View our Code of Conduct brochure located on our compliance documents page.