EpicCare Link: Provider Portal
EpicCare Link replaced Patient Keeper on December 4, 2021
Your easy, secure connection to VCU Health patient records, secure messaging and more.
EpicCare Link provides a transparent flow of information between VCU Health and community providers and covers all our services and locations. Login via your computer’s web browser to access the following information from your patients’ care with us:
- Lab, imaging and test results
- Important notifications and updates
- Hospital admissions
- Discharge summaries
- Consultation notes
- Orders placed by CHoR providers
- Future scheduled appointments
EpicCare Link can also be used to:
- Request consults
- Place orders
- Request appointments
- Send secure messages to CHoR providers
Does your practice use Epic as its electronic health record?
If so, you do not need to register for EpicCare Link – you’ll have access to the same information via EpicCare Everywhere.
Have questions? Need an account?
EpicCare Link helpline: (804) 802-5963
Our EpicCare Link helpline is available Monday through Friday from 7:00 a.m. - 6:00 p.m.
The helpline also offers Zoom help sessions on Thursdays from 1:30 pm - 3:00 p.m. An agent can remote in to EpicCare Link and answer your questions in real time. Call the helpline to get the Zoom link and join a session. Requests related to gaining EpicCare Link access should be sent via email to the EpicCare Link Team.
Email EpicCareLinkTeam@vcuhealth.org for more information or technical assistance.