• Uncommon compassion
  • Unwavering dedication
  • Unbreakable resolve
Helping you live your best life
Skip main navigation

EpicCare Link provider portal

Your easy, secure connection to VCU Health patient records, secure messaging and more

EpicCare Link provides a transparent flow of information between VCU Health and community providers and covers all our services and locations. Login via your computer's web browser to access the following information from your patients' care with us:

  • Lab, imaging and test results
  • Important notifications and updates
  • Hospital admissions
  • Discharge summaries
  • Consultation notes
  • Orders placed by providers
  • Future scheduled appointments

EpicCare Link can also be used to:

  • Request consults
  • Place orders
  • Request appointments
  • Send secure messages to providers

Does your practice use Epic as its electronic health record?

If so, you do not need to register for EpicCare Link - you'll have access to the same information via EpicCare Everywhere.

EpicCare Link Help Desk

Call 804-828-6447 or email our support team EpicCareLinkTeam@vcuhealth.org

  • Report issues 24/7
  • Our support team is available Monday to Friday, 7:00 a.m. to 6:00 p.m.

Our team can help with new practice or user onboarding and offers regular remote training sessions to ensure that your practice can efficiently navigate the EpicCare Link portal.