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Covid-19 (Coronavirus): For information related to COVID-19, visit vcuhealth.org/covid-19. For information specific to children and families, visit Children's Hospital of Richmond at VCU.

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VCU Health Anywhere

Urgent care without an appointment

We offer on-demand virtual urgent clinic visits to adults in Virginia from 8 a.m. to midnight, daily. No appointment is required. All virtual visits are conducted online from the comfort of your home using a smartphone, tablet or computer.

Virtual Urgent Clinic

We treat a variety of symptoms and conditions using telehealth, including mild to moderate symptoms of COVID-19. Additional symptoms and conditions include:

  • Allergies
  • Asthma 
  • Colds and Flu
  • Diarrhea
  • Infections
  • Insect Bites
  • Conjunctivitis (i.e. Pink Eye)
  • Rashes
  • Respiratory Infections
  • Skin Inflammations
  • Sore Throats
  • Sprains and Strains
  • Bladder Infections
  • UTIs
  • Vomiting

Virtual visits do not cost more than an in-person appointment visits. Depending on the health insurance coverage plan, a patient’s copay for in-person and virtual visits may be the same. We are committed to providing our patients access to affordable health care. Patients with more questions can visit our financial assistance page or call our Financial Counseling Call Center at (804) 828-0966.

Current employees of VCU Health should call Employee Health Services (EHS) at (804) 828-4403 if they are experiencing COVID-19 symptoms.

If you are having a medical emergency, please call 911.

How to Have a Successful Virtual Visit

You'll need a strong internet connection (or Wi-Fi) and a noise-free environment. Devices must have a working camera, speakers and a microphone. To optimize your virtual visit experience, please use one of the following browsers: Google Chrome, Firefox, Safari or Microsoft Edge.

Scheduled Virtual Visits

Appointments are required to speak with a specialist. To schedule a virtual visit, speak to your provider or learn more online.

Pediatric Virtual Visits

We also offer on-demand virtual urgent clinic visits for children from 4 p.m. to midnight, daily. Learn about pediatric telehealth services at Children's Hospital of Richmond at VCU.