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For the latest COVID-19 information, visit vcuhealth.org/covid-19 or Children’s Hospital of Richmond at VCU for pediatrics. For vaccine details, visit vcuhealth.org/covidvaccine.

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VCU Health Anywhere

Non-emergency care without an appointment

We offer on-demand virtual urgent clinic visits to adults in Virginia from 8 a.m. to 11 p.m., daily. No appointment is required. All virtual visits are conducted online from the comfort of your home using a smartphone, tablet or computer.

Changes are coming!

For patients who have used this service before, our digital front door is changing: Effective December 4, VCU Health will use MyChart to power our virtual urgent clinic.

Use the button below to start your visit. If you downloaded our app, delete and replace it with MyChart on or after December 4, 2021.

Start a virtual urgent clinic visit.

Virtual Urgent Clinic

We treat a variety of symptoms and conditions using telehealth, including mild to moderate symptoms of COVID-19. Additional symptoms and conditions include:

  • Allergies
  • Asthma 
  • Colds and Flu
  • Diarrhea
  • Infections
  • Insect Bites
  • Conjunctivitis (i.e. Pink Eye)
  • Rashes
  • Respiratory Infections
  • Skin Inflammations
  • Sore Throats
  • Sprains and Strains
  • Bladder Infections
  • UTIs
  • Vomiting

Virtual visits do not cost more than an in-person appointment visits. Depending on the health insurance coverage plan, a patient’s copay for in-person and virtual visits may be the same. We are committed to providing our patients access to affordable health care. Patients with more questions can visit our financial assistance page or call our Financial Counseling Call Center at (804) 828-0966.

Current employees of VCU Health should call Employee Health Services (EHS) at (804) 828-4403 if they are experiencing COVID-19 symptoms.

If you are having a medical emergency, please call 911.

How to Have a Successful Virtual Visit

You'll need a strong internet connection (or Wi-Fi) and a noise-free environment. Devices must have a working camera, speakers and a microphone. To optimize your virtual visit experience, please use one of the following browsers: Google Chrome, Firefox, Safari or Microsoft Edge.

Scheduled Virtual Visits

Appointments are required to speak with a specialist. To schedule a virtual visit, speak to your provider or learn more online.