Telehealth services no longer reimbursed for Medicare patients
Due to the government shutdown, as of September 30, 2025, Medicare will no longer reimburse telehealth services for Medicare patients accessing services from their homes.
Telehealth services that will be reimbursed
There are a few exceptions to Medicare no longer reimbursing telehealth services:
- Patients living in rural areas can receive behavioral/mental health services in-home permanently.
- Patients living outside of rural areas can receive behavioral/mental health services in-home permanently if they have completed an in-person visit within 6 months of the telehealth visit. New patients must have the initial visit in-person.
- End stage renal disease patients can still receive telehealth services in-home.
- Acute stroke patients can still be assessed via telehealth as well.
Options for Medicare patients
The following options are available to Medicare patients with upcoming telehealth appointments:
- Keep your appointment as is. You will be asked to sign a form during the eCheck-in process that will acknowledge that you might be financially responsible for the visit if Medicare does not reimburse you for the visit.
- Reschedule your appointment for a later date knowing that you may have to reschedule again depending on the length of the government shutdown.
- Reschedule your appointment to an in-person appointment.
Additional Details
Currently, Medicaid and Medicare Advantage patients are not impacted.
This change is due to the expiration of temporary actions that were implemented during the COVID-19 pandemic. Legislative action is required to extend access to telehealth services for Medicare patients.