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Patient Care

The Department of Family Medicine and Population Health provides primary health care physicians for patients throughout Virginia.

Our physicians offer a wide range of health care services, including baby and child care, elder care, shots, pap smears, family planning and checkups for hypertension, diabetes and cancer. They also treat skin, stomach, heart, lung and nerve problems, as well as perform minor office surgery and treat injuries.

As your primary care doctors, our goal is to provide you with health care and treatment options in a timely manner and guide you through the medical system, whether it involves referrals for specialists or receiving advice from our nursing staff on problems that don’t require an office visit.

How can we help you?

Trained in all areas of medicine, family physicians can diagnose and treat the full range of problems people typically bring to their doctors. They know how to care for you and, if necessary, when to bring in another specialist you can trust.

Family physicians are experts in prevention, treating most acute illnesses and helping people effectively manage chronic medical problems. They are at the center of your care, coordinating and guiding you through what can be a very confusing and fragmented health care system. Regular visits to a family physician have even been shown to lower the overall costs of health care and improve the health of the people they serve when compared to similar groups who only receive care from subspecialists.
Family physicians are also the only medical specialists who practice everywhere that Americans live and in a relatively equal proportion. They are the backbone of the community health system and are trained to take care of most health care needs, regardless of age or gender. If it were not for family physicians currently in practice, the majority of counties in the U.S. would become health professions shortage areas.

Most importantly, your family physician is trained to provide comprehensive care through all the stages of your life. They take care of the physical, mental and emotional health of both their patients and their patients’ families and they know your family’s health history and how it can affect you.

Learn more about our academic department


Your Family Medicine team is committed to providing you the safest possible care. We are still seeing patients. However, in response to COVID-19, your next appointment may be virtual (by phone, tablet or computer).

At Hayes E. Willis Health Center, Mayland Medical Center, and the Adult Outpatient Pavilion, we are committed to helping you with your long-term health needs. And if you get sick – especially if think you may have COVID-19 – we are here to help you.

To speak with your provider, send us a message in VCU Health MyChart or call us:

Read general information about COVID-19

Learn about the steps we are taking to keep you safe

Read about COVID-19 vaccine information such as eligibility and FAQs



Su equipo de Medicina Familiar tiene el compromiso de proporcionar una atención médica lo más segura posible. Continuamos recibiendo a pacientes, pero en respuesta al COVID-19, su próxima cita puede ser virtual (por teléfono, tableta o computadora).

En el centro de salud Hayes E. Willis, en Southside Plaza, tenemos el compromiso de ayudarle con sus necesidades médicas a largo plazo. Y si se enferma, especialmente si piensa que podría tener el COVID-19, estamos aquí para ayudarle.

Para hablar con su médico, mándenos un mensaje por el portal de VCU Health MyChart, o llámenos al (804) 230-7777.

Lea informacion general acerca del COVID-19

Aprenda los pasos que estamos tomando para su seguridad

Lea informacion acerca de la vacuna para COVID-19, incluso informacion acerca de su elegibilidad y las preguntas mas frequentes