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    VCU Health

Notice of Non-discrimination

VCU Health System Authority (VCU Health) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

VCU Health provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

We also provide free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact VCU Health’s Language Services at (804) 628-1116 or our Patient Resource Coordinator at (804) 628-0400.

If you believe that VCU Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Patient Resource Coordinator, VCU Health, Box 980143, Richmond, Virginia, (804) 628-0400, TTY: 1-800-828-1120, Fax: (804) 628-0777, Email: pr@vcuhealth.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Patient Resource Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Download: Non-discrimination statement

Download: Non-discrimination statement (other languages)