Medical records & MyChart
Your medical records are a written history of your health. Records might include your test results, discharge summaries, notes from your doctor and reports of past care. You can use your medical records to follow treatment plans, prepare for appointments and have better conversations with your doctors and other providers.
See your health information online with VCU Health MyChart
Request physical copies of your medical records
About MyChart
MyChart is a secure patient portal that powers our electronic health records (EHR). This digital version of your medical chart is an easy way to see your personal health information. You can also use MyChart to:
- Manage your appointments
- Send your provider a message
- Request prescription refills
- See appointment summaries
- Review test results
- Pay your bill
- Attend telehealth or virtual appointments
- Prepare for your appointment with eCheck-in
- Share your medical records with family and other healthcare providers
Download the MyChart app
If you are ready to set up your MyChart account on your smartphone, download the MyChart app to get started.
Previous portal access
As of December 4, 2021, MyChart is VCU Health’s patient portal. The previous My VCU Health Patient Portal is now view-only. You can access the previous portal here.
Release of medical information
You can request release of your medical information electronically, through the mail or directly from the facility where you received care. You can learn more about release of medical information here.
Health information amendment requests
To request a change to your medical information, download and complete the medical record amendment form and then send it to VCU Health's Health Information Management Department by email, mail or fax. Learn more about health information amendment requests here.
Health information exchanges (HIEs)
Health information exchanges (HIEs) allow our doctors, nurses, pharmacists and staff to appropriately access and securely share your vital medical information electronically with other health care providers, hospitals and clinics. This improves the speed, quality, safety and cost of your health care.
VCU Health participates in one or more HIEs. Your health information will be shared in accordance with federal and state law, as well as our own Notice of Privacy Practices.
You have the right to opt out of HIEs. Please note that if you choose to opt out, providers will not be able to electronically obtain your medical information from HIEs, but will instead obtain it by other means, such as fax or mail.
Download the HEI opt out form here, fill it out, and send the completed form to us by mail, email or fax.
Mail to:
VCU Health
Department of Health Information Management
Box 980679
Richmond, Virginia 23298-0679
Email: HIM@vcuhealth.org
Fax: 804-828-5059