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When you sign up for text messages from VCU Health, you are signing up to receive text messages related to your relationship with VCU Health, including, but not limited to, updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.
The SMS messages will be sent from a short code. You can opt-out of SMS messages by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using VCU Health’s MyChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at www.vcuhealth.org/mychart/help-center. Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
Read our Web Privacy Statement. Contact us at (804) 802-5964 and visit our MyChart Help Center for more information.
