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Due to the impacts of COVID-19 and increased call volume, you may experience extended wait times when contacting our call center, billing center, and while using provider messaging through our patient portal. We appreciate your patience during this time and will respond to all calls and messages as soon as possible. For the latest COVID-19 information, visit vcuhealth.org/covid-19.

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Designing a building in motion for bodies in motion.

When you enter the doors to our facility, take a look at the remarkable interior. Most medical clinics are functional and clinical. Short Pump Pavilion is alive. Our innovative approach to delivering health care called for unique architectural design concepts to reflect our focus on bodies in motion. You enter a space designed to keep our care teams moving together, and that greet you with open spaces and amenities to make your experience smooth, convenient and comfortable. But look closer. You’ll see dozens of architectural and design elements inspired by the natural world and human anatomy. The framework that supports the staircase resembles the bones that support the body. Wood grain facings align like lengths of muscles. Tiles are arrayed like cellular structures in the brain. The interior is a beautiful statement about the human body in motion.