Due to the impacts of COVID-19 and increased call volume, you may experience extended wait times when contacting our call center, billing center, and while using provider messaging through our patient portal. We appreciate your patience during this time and will respond to all calls and messages as soon as possible. For the latest COVID-19 information, visit vcuhealth.org/covid-19.
Address:
1213 E. Clay Street
Richmond,VA 23219
Valet parking: We are offering FREE valet parking for pediatric emergency room families from Monday - Friday, 7 a.m. to 11 p.m.*
*After 11 p.m. take your ticket to the security guard at the Critical Care Hospital Information Desk (just outside the main pediatric ER entrance for pick-up information.
VCU Medical Center’s Patient and Visitor Parking Deck, located near the corner of 12th and Leigh streets, is open 24 hours a day, 7 days a week. The parking deck is accessible from the ground floor of the Critical Care Hospital.