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Contact VCU Health

We cannot provide medical advice, diagnosis or treatment through email or over the phone. If this is a medical emergency, you should call 9-11 and go to the nearest hospital immediately.

For questions or comments about this site, please use our contact us form.


If you wish to schedule an appointment please call (800) 762-6161, weekdays from 8 a.m. to 5 p.m. or request an appointment online at vcuhealth.org/appointments (imaging and psychiatric appointments cannot be scheduled online).

General Information

(804) 828-9000

Patient Information

(804) 828-9000 select option 1

Patient Relations

For questions and concerns call Patient Relations at (804) 628-0400.

Billing Customer Service

(804) 523-7001 or 1-844-370-5323 toll free
Pay Your Bill Online

Release of Medical Information

(804) 828-4423

Compliance Helpline


Volunteer Services

(804) 828-0922

Parking Office (MCV Campus)

(804) 828-PARK

Donation of Body to Science (Medical Examiner's Office)

(804) 786-2479

Patient Transfer Center

1-866-628-9337 toll free 
(804) 628-9337 local