For the latest COVID-19 information, visit vcuhealth.org/covid-19 or Children’s Hospital of Richmond at VCU for pediatrics. For vaccine details, visit vcuhealth.org/covidvaccine.


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Contact VCU Health

We cannot provide medical advice, diagnosis or treatment through email or over the phone. If this is a medical emergency, you should call 9-11 and go to the nearest hospital immediately. 


If you wish to schedule an appointment please call (800) 762-6161, weekdays from 8 a.m. to 5 p.m. or request an appointment online at vcuhealth.org/appointments (imaging and psychiatric appointments cannot be scheduled online).

General Information

(804) 828-9000

Patient Information

(804) 828-9000 select option 1

Patient Relations

For questions and concerns call Patient Relations at (804) 628-0400.

Billing Customer Service

(888) 803-0082
Pay Your Bill Online

Release of Medical Information

(804) 828-4423

Compliance Helpline


Volunteer Services

(804) 828-0922

Parking Office (MCV Campus)

(804) 828-PARK

Donation of Body to Science (Medical Examiner's Office)

(804) 786-2479

Patient Transfer Center

1-866-628-9337 toll free 
(804) 628-9337 local