Covid-19 (Coronavirus): For information related to COVID-19, visit vcuhealth.org/covid-19. For information specific to children and families, visit Children's Hospital of Richmond at VCU.
Covid-19 (Coronavirus): For information related to COVID-19, visit vcuhealth.org/covid-19. For information specific to children and families, visit Children's Hospital of Richmond at VCU.
Need help
Patients at VCU Medical Center clinical sites are entitled to certain rights. We affirm our Patient Bill of Rights and Responsibilities, and all staff and patients are expected to support and respect these principles.
If you have questions about your rights, or you want to voice a concern about your rights, treatment, care or safety, we encourage you to first contact your doctor or nurse responsible for your care. The nurse manager on your patient care unit or clinic site may also be helpful.
If you need further assistance in resolving your concerns regarding the care you received, other VCU Medical Center resources are available to help you:
If you continue to have concerns that you feel VCU Medical Center has not addressed, you may choose to directly contact the following agencies:
Employees are also required to display identification badges at all times to make certain that unauthorized persons are not accessing areas where your health information is stored. If you have questions or concerns about our privacy practices, please call our Privacy Officer at (804) 828-0500.
