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Due to the impacts of COVID-19 and increased call volume, you may experience extended wait times when contacting our call center, billing center, and while using provider messaging through our patient portal. We appreciate your patience during this time and will respond to all calls and messages as soon as possible. For the latest COVID-19 information, visit vcuhealth.org/covid-19.

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Pay Your Bill Online

New billing system effective December 4, 2021

VCU Health is moving to a new billing system effective December 4, 2021. You may continue to receive statements from PatientCo or you may receive the new billing statement from Epic MyChart. Statements are dependent upon your date of service.

Clear billing statements and online payment options

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Our Patientco statements provide a simple, convenient way to pay and manage your health care expenses. They feature straightforward billing statements with easy-to-follow summaries and online payment options. We aim for this to be an easy experience for our patients to pay both their hospital and physician bills from VCU Health CMH.

Pay VCU Health CMH bills with Patientco

ONLY for Paying:

1) VCU Health Community Memorial Hospital (Hospital)
date of visit before Nov. 11, 2017

Pay Hospital Bill

2) CMH Physician Practices (Physician)
date of visit before Feb. 12, 2018
 

Pay CMH Physician Bill

 

To pay a VCU Health bill (Richmond), please click here:  VCU Health 

Cash, check and most major credit cards are accepted for payment. Please ask for a receipt if one is not offered to you.

This includes:

  • CMH Cardiology 
  • CMH Ear, Nose & Throat & Pulmonology 
  • CMH Family Care Center 
  • CMH Orthopedic Service
  • CMH Pain Management Services 
  • CMH Surgical Services
  • CMH Urological Services 
  • CMH Women’s Health Services

Questions about your bill?

Call (434) 447-0922.

*No refunds are available for services rendered. If a payment was made in error and needs adjusting please call: (434) 447-0922