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FAQs about Volunteering

Where is VCU Medical Center's Volunteer Services office located?
We are located on the first floor of VCU Medical Center’s Main Hospital, Room 414. You can find detailed directions here.

Is there a minimum number of hours you have to volunteer?
There is no minimum number of hours required. However, we do ask adult (non-student) volunteers to commit to a weekly shift for at least six months. College students are required to volunteer for one full semester.

How long does the health screening and orientation process take?
It can take several weeks to complete the necessary health screening, orientation, and criminal background checks. The timeframe for the college student program is set before each semester. For adult volunteers (non-student), our volunteer coordinator will help you through those steps once a placement has been confirmed.

Why do I have to go through all of that health screening?
We understand the health screening process does take time. For the safety of our patients, visitors, volunteers, and staff, we must follow the infection control guidelines set forth by the hospital.

I'm looking for court-ordered community service hours. Can I do them at the hospital?
We are not accepting court-ordered service at this time.

What is the minimum age requirement?
Adult and college student volunteers must be at least 18 years old. Our summer Junior Volunteer Program is for high school students ages 14-17.

Can I volunteer in the evening or on weekends?
Yes, some units do need help in the evenings or weekends. Those opportunities are very popular, and Volunteer Services will talk with you about what is available.

What should I do if I get sick and cannot volunteer?
If you are unable to volunteer due to an injury or illness, please contact your unit supervisor as soon as possible. Your supervisor contact information is on the position description Volunteer Services gave you, or is available from the Volunteer Services office.

Once I complete orientation and health screening can I continue to volunteer as long as I like?
Yes, we would like to have you as a volunteer as long as possible. If you are with us for more than a year you will be required to take an annual TB Test as well as complete annual education requirements.

If I don’t like where I am volunteering, can I change units?
We want all of our volunteers to be happy in their placements. If you are unhappy, please speak to a Volunteer Services staff member and we’ll work with you to fix the problem or try to help you find another area that has availability.

I would like to donate items to the hospital, what should I do?
We appreciate your generosity, and will gladly accept donations. We will always accept used books and magazines. However, toys and other items must be new. Please contact the Volunteer Services office to inform us of your donation and to discuss drop-off options.