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For the latest COVID-19 information, visit vcuhealth.org/covid-19 or Children's Hospital of Richmond at VCU for pediatrics. For vaccine details, visit vcuhealth.org/covidvaccine.

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Medicare Advantage Open Enrollment

Frequently Asked Questions

When and what is Medicare open enrollment?

The Medicare Open Enrollment Period runs each year from October 15 through December 7. During that time, you can change your coverage from Original Medicare to a Medicare Advantage plan, switch Medicare Advantage plans, or change from a Medicare Advantage plan back to Original Medicare.

If you’re satisfied with your current coverage and feel it will meet your needs, you do not need to do anything.

What Medicare Advantage plans does VCU Health participate in?

Original Medicare (parts A and B)
VCU Health doctors and hospitals accept all Original Medicare (parts A and B) and Medicare supplement plans. If patients have an Original Medicare plan, we can continue to see them.

Medicare Advantage (part C)
VCU Health doctors and hospitals accept most Medicare Advantage and Dual Special Needs plans (D-SNPs).

VCU Health Accepts the following:

Health plan

We accept the Medicare Advantage plan.

We accept the Dual Special Needs plan.

Aetna

YES

YES

Anthem (except for CareMore)

YES

YES

Humana

YES

YES

Clear Springs

PENDING

N/A

Magellan

N/A

YES

Mary Washington HealthCare

PENDING

N/A

Optima Health

YES

YES

United Healthcare (incl AARP)

YES

YES

Virginia Premier

ENDING 12/31/2020

YES

 

Who can help me review and compare Medicare health plan options?

Virginia Insurance Counseling and Assistance Program (VICAP) available by phone at 1-800-552-3402 (option 1). They can review and compare plan offerings.

Who can help if I have questions about my current coverage?

VCU Health Customer Service is available Monday through Friday from 9:00 AM to 4:00 PM at (804)-523-7001 (option 6) or toll-free at 1-844-370-5323 (option 6).