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Directions to the Volunteer Services Office

To park in the Patient & Visitor Parking Deck*

The street address for the parking deck is 550 N. 12th St., Richmond, Virginia 23219

  • Take I-95 exit 74-C onto Broad Street (or take Broad Street all the way) to 11th Street
  • From East Broad Street, turn onto 11th St. (a one-way street heading north).
  • Turn right on to Clay St. and then left on to 12th St. The entrance to the deck will be on your right.

To get to the Volunteer Services Office:

Exit the parking deck on level P8, and walk through the doors into the Critical Care Hospital (building D). Take the escalator behind the information desk to the first floor.  Continue straight, passing the gift shop and elevators on your left, through the doors marked Main Hospital (building A).  When you reach the lobby with the brick floor, turn right.  When you reach the compass on the tile floor, turn left and continue on the brick floor.  Look for a sign hanging from the ceiling pointing to Cashier and Patient/Volunteer Services.  Enter through the door marked Volunteer Services. Once you've gone through the outer door, our office is the one straight ahead.

*Attentions VCU Students: VCU students are not permitted to park in VCU Medical Center's Patient and Visitor Parking Deck, and we cannot validate parking for you. We recommend using the VCU Campus Connector from the Monroe Park Campus. Get off at the 11th Street Sanger hall stop. Walk north towards Marshall St. and cross Marshall St. at the intersection. Turn right and walk down Marshall St. until you see the Gateway Building's valet parking circle.  Enter the Gateway Bbuilding through the doors at the parking circle, and take the stairs or the visitor elevators to the first floor. Walk straight ahead through the double doors that say Main Hospital. When you get to the compass on the floor, turn right and walk onto the brick floor. Look for a sign hanging from the ceiling pointing to Cashier and Patient/Volunteer Services. Enter through the door marked Volunteer Services. Once you've gone through the outer door, our office is the one straight ahead. If you have questions, please contact Volunteer Services to clarify before driving to this campus.