Team Member Orientation
Getting acclimated to our culture, policies and procedures is an important part of starting your career at VCUHS. That’s why we host New Team Member Orientation (NTMO) -- to welcome our new team members and provide them with critical information they will need about our organization, our commitment to safety and quality, policies and procedures, benefits and much more.
You can begin by completing some important paperwork that will expedite the onboarding process and by familiarizing with our organization by reviewing the following information:
New Employee Pre-Employment Resources
We have provided below some helpful resources to help your transition be as smooth as possible:
To gain access to the NEW TEAM MEMBER ONBOARDING HUB
, you will use the same username and password created at the time you applied. For password retrieval assistance, please call (804) 628-HR4U (4748).
Frequently Asked Questions
1) What paperwork do I need to complete prior to my first day of orientation or first day of work?
Prior to orientation and your first day of work, you should have completed the pre-hire screening process and submitted all completed paperwork through the New Team Member Onboarding Hub.
2) What is a pre-placement medical exam?
The pre-placement medical exam is required of all VCUHS team members and includes drug testing. Once the offer of employment has been accepted, your HR representative will schedule your appointment with Employee Health Services (EHS). EHS is located in the West Hospital
-1200 E. Broad Street, 1st floor, room 115. Please enter from Broad Street. Click here
for directions. You’ll also need to take your completed immunization record form to your appointment. You may want to contact your current or previous employee health department to request a copy of immunization records
*Note: It is very important that you report for your appointment at the scheduled time. Arriving after your scheduled time or rescheduling the appointment more than once will result in your offer of employment being withdrawn.
Once you have completed the pre-placement medical exam, you will go directly to the Outpatient Testing Lab located in the Gateway Building
, 1200 East Marshall Street, 1st Floor, unless otherwise instructed.
At the laboratory admissions desk, please tell the receptionist you are there for a pre-placement drug screen. You will be asked to present a picture ID and sign a consent form.
Note: You will be notified if additional information is needed. A positive drug test will void your offer of employment and make you ineligible for employment consideration for two years.
3) Where do I park on my first day?
Where you park on the first day will vary depending on the location of orientation. However, information about the location of orientation and instructions for parking can be found in your offer letter.
4) Where will I park after my first day?
You should sign up for parking prior to the first day of orientation.
Parking is pre-assigned based on several factors. While we do our best to arrange parking near your building, it is not possible to guarantee parking within walking distance of your work site. VCU operates shuttle buses to parking lots and decks. Most shuttles run on 10 to 15 minute intervals.
Team members working in the evening or overnight may also use the campus security Escort Service offered through the VCU Police department. These security escorts provide safe transportation to your vehicle within the vicinity of the downtown medical campus during evening, overnight and early morning hours. Representatives from VCU Parking and VCU Police will discuss parking and campus safety during orientation.
While you are not required to subscribe to VCU parking, please be advised that other parking options are limited near our downtown campus. Team members are not permitted to valet or park in the Patient and Visitors Parking Deck unless they are on personal time off for an appointment.
For more information, contact VCU Parking and Transportation at (804) 828-PARK (7275). The parking office is located on the Medical Campus at 659 N. 8th Street, Richmond, VA., 23298, (You may also click to view the VCU Parking and Transportation website
5) What do I wear on my first day?
Orientation is a workday and compliance with the dress code is required. The dress code for Orientation is business casual. Unacceptable attire for orientation includes blue jeans, t-shirts, sweatshirts, flip-flops, workout attire, beach wear, tank tops, shorts, and revealing garments, such as excessively short skirts or dresses, sheer clothing, etc. Failure to comply with the dress code may result in rescheduling your orientation. VCUHS work uniforms and scrubs are acceptable.
6) What time is orientation?
The first day of orientation is 8 a.m. to 4:30 p.m. The second day of orientation is 8 a.m. to 4:30 p.m. for benefited team members, and 8 a.m. to 12 p.m. for non-benefited team members.
Some positions require additional orientation. Questions regarding your orientation schedule after the first two days should be directed to your manager directly.
7) Where is orientation held?
The location for your orientation is included in your welcome email from HR4U. If you have additional questions, please call (804) 628-HR4U.”
8) Will lunch be served during orientation?
Lunch is not provided during Orientation. New team members are invited to bring lunch with them but no refrigerator will be provided so please pack items that do not require refrigeration. There are numerous locations that are within walking distance and provide take out service and new team members are welcome to try one of these options. Please note that lunch during Orientation is 1 hour in duration on day 1 and ½ hour in duration on day 2.
9) When will I receive my first paycheck, and how often will I be paid?
Your first paycheck will be determined by your start date. Team members are paid on a bi-weekly delayed schedule (26 pay periods per year). Expect to receive your first check approximately three weeks from your start date. A copy of the pay period calendar will be provided at orientation and can also be found on the intranet. Please note, your first check will be mailed to you. Please be sure your address is up to date!
Team members are strongly encouraged to sign up for direct deposit. Check stubs are viewable the Wednesday before payday through our Employee Self Serve system.
Team members not enrolled in direct deposit will receive paper checks delivered through U.S. mail to their home address on file. We cannot guarantee that mailed checks will be received during the banking business day on payday.
10) What if I know others who would be interested in employment and a great fit for VCUHS?
Great question! We believe that growing our staff through our team member network is one of the best ways to find talented people. It could be a friend, colleague or family member.
We offer several referral programs, through which team members earn cash for every candidate they introduce to us who becomes a VCUHS team member.
Please contact HR4U or your recruiter for specifics. For more information on the Referral Bonus Program, visit the HR4U Portal.
Please Note: We’ve tried to cover the most frequently asked questions. However, if you have any questions regarding any of this information, please contact HR4Uby calling 804-628-4748 (HR4U).