Covid-19 (Coronavirus): For information related to COVID-19, visit vcuhealth.org/covid-19. For information specific to children and families, visit Children's Hospital of Richmond at VCU.

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  • Our providers operate on an appointment basis. Your primary care provider may schedule an appointment during standard operating hours (Monday – Friday 8 to 5). If your condition requires immediate assistance, please dial 911 or go to the nearest emergency room.

  • If you need to cancel or reschedule, please do so at least 24 hours prior to your appointment time.

  • Arrive on time for your appointment. 

  • New patients must bring completed paper work to appointment

  • Bring your insurance cards and co-payment with you to your appointment

  • For your protection, a photo ID will be taken and attached to your electronic record 

Billing and Insurance 

Confirm with your insurance company that our providers are participating with your plan. Some referrals may require prior approval or authorization